UX research
We collect valuable UX research insights to help you make data-driven and impactful business decisions.
What is UX research?
UX research, also known as user experience research, is the process of exploring, analyzing, testing, and validating different product and business ideas. Our UX research services utilize various methods to help you find the right solutions and design products that meet your users’ expectations and deliver value to your customers.
How UX research can help to improve your product
Know your customer needs
We use various research methods and tools, like user interviews and testing to help you get a better understanding of your customers.
Prioritize development effort
Once you know what really matters to your customers, you can focus on building the most important features first.
Improve customer satisfaction
Research insights reveal how users interact with your product. This information is vital to improve your customer satisfaction.
Increase conversion rate
You can improve your product’s conversion rates by displaying relevant information and features to your users.
Our UX research services
Our UX research services include holistic analysis of the target audience, overview of the competitive environment and usability testing. We explore both the current state of your product and future business opportunities. Here is a brief overview of our UX research services.
Discovery research
Discovery research helps you validate a product idea by understanding your users’ needs and pain points. We can determine the product-market fit and help you prioritize your next steps in the product development process.
UX audit
We conduct a holistic usability evaluation of your product’s user interface to understand how people interact with it. We define and present the core usability issues, which, if tackled, can improve your product’s business performance.
Dedicated UX research team
We continuously work as a part of your team or assist at any stage of your product development cycle. We can help you do user interviews or test prototypes, and we make suggestions on how to implement research findings effectively.